Quality Audit Review Stage 1 Business health exterior
Prior to any business development planning we undertake a fundamental growth-orientated Financial Analysis. We have a solid appreciation of the different needs business leaders and financial heads have, and work to reconcile and satisfy both parties.
The analysis is custom-made to the needs and profile of the company but in general covers a breakdown of performance by group, director, product line, client, and methodology to highlight good practice and isolate problem areas.
KPI's investigated can cover
Quality Audit Review Stage 2 Health interior
In this stage, the QAR takes a step back to study the fundamentals of the business from a practitioner's point of view. These are the core elements of a research company which, especially in economically challenging times, are often overlooked to the long-term detriment of the
business from both service quality and financial points of view.
The QAR involves the systematic inspection of procedures and outputs, covering the research process in its entirety and across its inter-dependent elements, specifically
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Proposal review
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Discipline in research design
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Sampling, weighting, and statistical approaches
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Data collection inspection (supervision, qc, strike rates)
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Presentation and report Examination
There is a specific focus on the 4 key aspects of Deliverable Quality. It is the belief of Gordon & McCallum that the finesse of the presentation or report is often overlooked or under-served. Yet, these are fundamentally what the client is buying and deserve more
attention. Well crafted deliverables support a price premium and have the ability to drive untendered repeat business. This can add more to bottom and top line growth than several independent initiatives put together and can do so in a shorter time
scale.
Our four-pronged approach takes a critical look at
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Production automation and efficiency
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Appropriateness of chart type
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Appearance and Aesthetics
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Quality and Value of content
Quality Audit Review Stage 3 Enhancement
A key driver of profit growth is the disciplined control of cycle time. To best exploit top line growth opportunities without overheating, a reduction in the time it takes to get projects through the system is mandatory. In essence, better cycle time allows you to get more out
of the business for the same fixed cost and so makes an immediate and positive impact on the bottom line.
We will help you establish systems that focus on the aspects that each dept contributes to the overall increase in speed, whether locally or out-sourced. These are then linked to financial procedures to directly account for the monetary impact. We provide examination of and
recommendations for the likes of :
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F/W methods
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Coding rules
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Translations
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QC levels
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IT applications
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DP protocols
In addition, we focus on the client servicing and research design part of the business. This, in our experience, is the major source of delays and inefficiency, and the most challenging to diagnose and change. Recommendations from this stage will focus on driving improvements in areas
such as:-
